From the moment a request comes in to the moment it's ready for an exam, Blackoak keeps every step, person, and record in a single system: no email chains, no spreadsheets, no scattered files.
Today, a single wire moves through email, a spreadsheet, phone callbacks, and separate approval and payment systems. Blackoak replaces that sprawl with one connected wire transfer workflow.
Five stages carry a wire from first request to retained record, with nothing manually re-entered along the way.
Requests arriving by email, phone, fax, or in branch are captured into one standardized queue by intelligent document processing. Nobody pieces together formats by hand.
Every callback is captured and tied to its wire the moment it happens, so your team can show a verification step was completed without digging through email or memory.
A wire routes directly to the approver responsible for it, with the same dual-control approval in place: no more waiting on an email thread to move a wire forward.
Approved wires flow straight to your existing payments platform: no second rekey.
Every request, callback, approval, and document lives in one audit trail, ready in minutes, not hours, for an exam or subpoena.
Two concrete shifts your operations team will notice as soon as Blackoak goes live.
Wire details are captured once and carried through the entire flow: no spreadsheet in between.
Approvals route directly to the person responsible, so a wire doesn't sit for hours waiting on an email reply.
No. Blackoak sits on top of your existing payments platform. It manages the workflow around the wire while your existing payment rail sends it.
Implementation configures Blackoak to your bank's existing approval and routing rules during a guided setup period, so go-live timing depends on how your current workflow is structured.
Records can be packaged and shared quickly when an exam or subpoena request comes in, pulling from the same audit trail your team already uses day to day.
Answer a few questions about how your bank handles wires today, and get your wire workflow score back in minutes.
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